IT outsourcing in Egypt, working inside your sprints.
Dedicated developers, QA testers, technical support, and automation specialists in Cairo. You own the code and the access, we handle hiring, employment, and performance.
Your repos, tools, and rituals
Written into the contract
Before you interview
Support in both
Roles we recruit and manage
Software developers
Frontend and full-stack developers who join your sprints, repositories, and code review.
QA testers
Manual test cases, regression cycles, and clear bug reports in your tracker.
Technical support L1 and L2
Ticket triage, troubleshooting, and escalation for your product or internal users.
IT helpdesk
Access requests, device setup, and user support for your staff.
Automation specialists
Workflow automation in Make, n8n, Zapier, and Power Automate.
Data analysts
Dashboards, reports, and data cleanup in Excel, SQL, and Power BI.
How IT outsourcing in Egypt works with us
- Scope. We agree the stack, the work, the rituals your team runs, and how success is measured.
- Assess. Candidates complete role-specific technical tests. You interview the shortlist.
- Onboard. Access to repositories and tools is granted by you, under your security rules.
- Deliver. The team works in your sprints and ticket queues. A CTL lead handles performance, attendance, and replacements.
- Review. Monthly reviews against the agreed KPIs, with changes to scope or headcount as needed.
Security and ownership
IP assignment
Code and work product belong to you, set out in the contract.
Access you control
Repository, cloud, and tool access granted and revoked by your team.
Confidentiality
NDAs signed by every team member before onboarding.
Managed devices
Company devices with endpoint policies where your security rules require them.
The KPIs we report on
Sprint commitment
Share of committed work delivered each sprint.
Defect escape rate
Bugs found after release, for QA and development roles.
Ticket resolution time
For support and helpdesk roles.
Reopen rate
Tickets or bugs that come back after closure.
Targets are set together during scoping, based on your current baseline, and reported monthly.
Ways to work with us
| Model | Who runs the day | Fits when |
|---|---|---|
| Dedicated staff | Your managers. We employ, equip, and support the team. | You already run a team and want more capacity. |
| Managed pod | A CTL team lead with QA. You set priorities. | You want a working team, not individual hires to manage. |
| Managed process | CTL, against an agreed service level. | Volumes are measurable and you want output, not headcount. |
| Pilot and overflow | Shared. Start small, then scale or flex. | You are testing outsourcing or covering peaks. |
Frequently asked questions
Is Egypt a good place for IT outsourcing?
Egypt has a large pool of engineering and IT graduates, working hours that overlap with Europe and the Gulf, and an established technology services sector. It fits teams that want developers, QA, and support working their business day.
How do software outsourcing companies in Egypt differ?
Some sell fixed-price projects, others provide dedicated developers. CTL Teams provides dedicated developers, QA, and support staff who work inside your processes, managed by a CTL lead on agreed KPIs.
Who owns the code?
You do. IP assignment is written into the contract, and access to your systems ends when the engagement ends.
Can we interview the developers?
Yes. We run technical assessments first, then you interview the shortlist and make the final call.
Can you provide technical support in Arabic?
Yes. Technical support in Arabic and English is available for L1 and L2 roles.
Related pages
Tell us about the work. We will design the team.
Send a short description on WhatsApp, or use the team builder to get a plan first.