Real estate outsourcing in Egypt that answers every lead in minutes.
Lead qualification, CRM upkeep, listings, tenant support, and collections for developers, brokerages, and property managers in the Gulf and Europe.
Every enquiry answered fast
Property Finder, Bayut, and more
Evenings and weekends available
Calls and messages
Real estate work we take on
Lead qualification
Calling and messaging new leads within minutes, qualifying them, and booking viewings.
CRM upkeep
Keeping leads, stages, and notes current so your agents work from clean data.
Listing administration
Creating and updating listings on your website and on portals such as Property Finder and Bayut.
Tenant and owner support
Answering requests, logging maintenance tickets, and sending updates.
Maintenance coordination
Dispatching contractors, chasing completion, and closing tickets.
Collections and lease admin
Rent and installment reminders, lease renewals, and contract records.
Speed to lead decides the deal
Real estate leads go cold fast. A buyer who enquires on a portal often contacts several agents the same day, and the first to respond usually gets the viewing. A team in Cairo working Gulf and European hours can call and message every lead within minutes, qualify it, and hand your agents a booked viewing instead of a name.
The team works in your CRM and messaging tools, including Salesforce, HubSpot, Zoho, and WhatsApp Business, following your scripts and qualification rules.
Real estate outsourcing in Egypt suits developers, brokerages, and property managers in the Gulf and Europe who need Arabic and English coverage.
A typical real estate support team
| Role | What they do |
|---|---|
| Lead coordinators | Respond to, qualify, and book leads. |
| Property administrators | Manage listings, CRM data, and contracts. |
| Tenant support agents | Handle requests and maintenance tickets. |
| Team lead | Runs the team and owns KPIs. |
The KPIs we report on
Lead response time
Minutes from enquiry to first contact.
Lead to viewing rate
Share of qualified leads that book a viewing.
Listing accuracy
Listings with correct price, status, and details.
Ticket closure time
Days to close tenant and maintenance requests.
Collections on time
Share of payments collected by the due date.
CRM completeness
Leads with full data and a next step.
Targets are set together during scoping, based on your current baseline, and reported monthly.
Ways to work with us
| Model | Who runs the day | Fits when |
|---|---|---|
| Dedicated staff | Your managers. We employ, equip, and support the team. | You already run a team and want more capacity. |
| Managed pod | A CTL team lead with QA. You set priorities. | You want a working team, not individual hires to manage. |
| Managed process | CTL, against an agreed service level. | Volumes are measurable and you want output, not headcount. |
| Pilot and overflow | Shared. Start small, then scale or flex. | You are testing outsourcing or covering peaks. |
Frequently asked questions
What real estate tasks can be outsourced?
Lead qualification, CRM upkeep, listing administration, tenant and owner support, maintenance coordination, collections reminders, and lease administration.
Can the team respond to leads in Arabic and English?
Yes. Calls and messages in Arabic and English, following your scripts and qualification rules.
Do you manage listings on Property Finder and Bayut?
Yes. The team creates and updates listings on the portals and website you use, under your accounts.
Can the team work Gulf hours, including evenings?
Yes. Cairo is one to two hours behind the UAE, and we can roster evening and weekend cover for peak enquiry times.
Related pages
Tell us about the work. We will design the team.
Send a short description on WhatsApp, or use the team builder to get a plan first.